FAQ

Where do you ship from?

We ship all orders from our fulfillment centers in Europe and Asia to ensure fast and reliable delivery.

How long does shipping take?

Standard shipping usually takes 5-11 business days, depending on your location. You’ll receive tracking information by email once your order has shipped.

What countries do you ship to?

We currently ship to most countries in Europe and North America. You can check availability at checkout.

How much does shipping cost?

Shipping costs are based on Price and Destination, The exact shipping charges applicable to your purchase will be clearly displayed and itemized during the checkout process before you finalize your payment.

Can I return my order?

Yes. We offer 14-day returns on all unworn items. To start a return, simply visit our Returns Policy and follow the instructions.

How do I contact customer service?

You can reach us at support@vescaraonline.com or through our Contact Form. We usually reply within 24 hours on business days.

Do you offer exchanges?

We currently do not offer direct exchanges. If you need a different size or color, you can return your item and place a new order.

Is your site secure?

Absolutely. Our site uses SSL encryption to keep your data safe, and all payments are processed securely through trusted providers.